Privacy Policy

  • Privacy Policy

We believe that the privacy of our users should be paramount. For this reason we apply a policy of transparency to all our processes so that users are always informed and have control over their privacy.

No personal data of users is collected through this website without their knowledge, nor is it passed on to third parties.

Please read carefully each of these terms that regulate the access and use, and in general, the relationship between this website and its users.

Who is responsible for the processing of your data?

In compliance with Chapter II of Law 34/2002, LSSICE, art. 13.1a of Regulation (EU) 2016/679 and current legislation on perso nal data protection, we inform you that this website is the property of:

ENTITY: TRADULINGUA TRADUCCIONES S.L.
ADDRESS: C/ Polin Laporta 9, viv 68, 03540 Alicante
EMAIL: info@travelingua.es
CIF: B-42.562.371
TRADE REGISTER: Alicante Trade Register, Inscription 1, Volume 4109, Folio 104, Page
A159245

Hereinafter the “WEBSITE”.

Regulatory Framework

The website guarantees respect for the guarantees, rules and procedures laid down in the legal system to protect the rights t o personal and family privacy and the protection of personal data.

  • Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Law 34/2002, of 11 July, on information society services and electronic commerce (LSSI).

Data Protection Officer

In accordance with the GDPR (art. 37.1), the website, having taken into account the nature, scope and purposes of the processing, as well as the risk associated with the processing operations and following an internal analysis, has come to the conclusion tha t it is not legally obliged to appoint a data protection officer.

However, to ensure and demonstrate that processing is carried out in accordance with the provisions of the GDPR, protocols and accountability tools such as impact assessments, quarterly reviews, annual audits, etc. have been established. There is a team in charge of ensuring compliance with personal data protection regulations, as well as informing and advising data subjects and cooperatin g with the supervisory authority.

Keep control over your data

The personal data that may be collected will be treated confidentially and will be incorporated into the corresponding processing activity owned by the website.

The collection and use of data is essential to provide you with our services. However, you should be aware that we will only ask you for information that is strictly adequate, relevant and limited to what is necessary for the purposes described below. This is the information we may request from you:

Requesting data from our clients:

–  We request this data for the following purposes:

The personal data we request is used to manage, provide and improve the services you have requested from us, as well as to manage the queries you send us

–  These are the data we may request from you:

Contact: name, surname, address, telephone, email, identification document, signature.

–  The legitimation for the processing of these data is

CONTRACT – Art. 6.1b GDPR: processing is necessary for the performance of a contract to which the data subject is a party.

–  * The data shall be kept for a period of time:

We will generally retain your personal data for the period necessary to provide our services to you. This includes data that you or others have provided to us or data generated or inferred in the course of our services.

We request data for commercial purposes **:

–  This data can be obtained through a variety of methods:

Because you provide them to us voluntarily.

Through our subscription form located on the website.

Via the contact form on the website.

–  These are the data we may request from you:

Contact: name, surname, address, telephone, email, identification document, signature.

–  The legitimation for the processing of these data is

CONSENT – Art. 6.1a GDPR: the data subject consented to the processing of his or her personal data for one or more specific purposes.

–  * The data shall be kept for a period of time:

They will be kept indefinitely as long as the data subject does not request their deletion.

We may collect data through our website:

You can browse most pages of the website without providing any personal information, but in some cases this information is necessary to provide you with the electronic services you request from us.

–  For the following purpose:

Improve the user experience of the website.

Maintain the security of the website by monitoring for malicious activity and fraud detection. Answering your queries via the contact questionnaire.

Manage subscriptions.

** Keep you informed about news, events or promotions about our services that interest you

–  These are the data we may request from you:

Contact: name, surname, address, telephone, email, identification document, signature.

Technological data: time spent on the website, pages visited, language preferences, IP address, device  type, operating system, browser type, screen resolution.

The legitimation for the processing of these data is

CONSENT – Art. 6.1a GDPR: the data subject consented to the processing of his or her personal data for one or more specific purposes.

–  * The data shall be kept for a period of time:

We will generally retain your personal data for the period necessary to provide our services to you. This includes data that you or others have provided to us or data generated or inferred in the course of our services.

The website creates a commercial profile based on the information you provide. No automated decisions will be made on the basis of this profile.

* We may retain your personal information even after the end of this need if this is necessary to comply with any legal obligation, the data will remain blocked for as long as necessary to comply with the period of time required by law and will then be deleted.

** You may opt out of receiving electronic communications from us by sending an email to the website with the following subject line “I do not wish to receive commercial communications”.

Use of the web by minors

Browsing this website by minors requires that they have obtained prior authorisation from their parents, guardians or legal representatives, who will be considered legally responsible for any acts carried out by minors on their behalf.

The legal representatives of minors have full responsibility for access to Internet content and services by minors. To this end, they have computer programmes and tools for blocking and filtering access to content or websites that are not appropriate for minors.

Target

We use third parties to help us provide our services. These third parties may have limited access to your information to the extent necessary to perform these tasks on our behalf and are obliged not to disclose it or use it for other purposes.

The website will formalise, in each case, the confidentiality and processing contracts that are necessary to carry out the service that you have entrusted to us.

The website verifies that all data processors with whom it works comply with its security policies and the technical measures imposed by the regulations and follow its instructions in the provision and correct development of the services for which they are contracted.

 

These are the external services that we have outsourced to third parties:

  • Labour, tax or accounting advice.
  • Maintenance of equipment and/or computer applications.
  • Hosting and/or maintenance of the website.
  • Data storage

The website will not rent or sell personal information or share your personal information with any advertisers or ad networks for advertising without your explicit permission.

The website may provide information to third parties when required by law, subpoena or legal proceedings. However, in the eve nt of disclosure, information will be provided prior to delivery.

International data transfers

We process data both within and outside the European Union and rely on legal mechanisms to lawfully transfer data between countries within and outside the European Union.

Change of control

We may share your personal information as part of a sale, merger or change of control, or in preparation for any of these circumstances. Any other entity that purchases all or part of the business will have the right to continue to use your information, but only in the manner described in this Privacy Policy.

Data security

The website applies appropriate technical and organisational measures to provide a level of security appropriate to the risk, guaranteeing the confidentiality, integrity and availability of your data.

The website encrypts the session by means of a digital certificate that allows the identity of the website to be proven to br owsers and guarantees that the information sent through the page cannot be intercepted and used by third parties.

The website is concerned about the security of its web users and therefore keeps its software up to date, applies a firewall  that detects and mitigates threats and performs backups to guarantee the integrity, availability and permanent resilience of the processing systems and services.

Navigation advice

Check that the server you are connecting to is located in the correct domain, even when using links stored in favourites.

Do not use web addresses (URLs) or links received by electronic messaging (mail, SMS, etc.) in which you are asked to carry out any action with your personal data.

Type in directly the addresses of the websites you wish to connect to.

What rights do you have with regard to your data?

You have the right to know whether or not the website is processing your personal data.

Likewise, the persons concerned have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, data subjects may request that we restrict the processing of their data, in which case we will only keep it for the purpose of pursuing or defending claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. The website will stop processing the data, except for compelling legitimate reasons, or in the exercise or defence of possible claims.

You have the right to request portability of your data, as well as to withdraw your consent to their processing at any time.

You may exercise your rights by contacting the website, using the aforementioned contact details, indicating as subject “LOPD, Rights” and attaching a photocopy of your National Identity Document or any other legally valid means.

You have the right to lodge a complaint with the Spanish Data Protection Agency.

 

What obligations do you have with regard to your data?

You undertake to guarantee the veracity of the data you provide us with and undertake to communicate any changes that may occur to them. The sending of personal data is obligatory in order to contact and receive information about the products and services of the website.

Failure to provide the personal data requested or not accepting this data protection policy means the impossibility of subscribing, registering, receiving information about the products and services of the website or managing the service you have entrusted to us.

 

As a user, you undertake that the information provided to the website about third parties has b een collected in accordance with current legislation and that you have obtained the consent of the owner of the data.

As a user of this website, you undertake to use the website, the services, the contents and this legal notice in accordance w ith the law, morality, good customs and public order.

You undertake not to carry out advertising, promotional or commercial exploitation activities through the website, nor to use the contents and, in particular, the information obtained through the Portal to send advertising, send messages for direct sales purposes or for any other commercial purpose, nor to collect or store personal data of third parties.

This website may contain links to third party websites, whose privacy policies are unrelated to the website, by accessing such websites you must decide whether to accept their privacy and cookie policies.

This LEGAL NOTICE will be updated periodically, so that the conditions in force and published at the time of use of the website or services will be applicable. Please read this information carefully before proceeding to use it, as well as periodically, in order to keep yourself fully informed.

 If you have any questions regarding this Legal Notice you can contact us using the contact information above.

Consent

You declare that you have been informed of the conditions on the protection of personal data, accepting and consenting to the  manual and automated processing of the same by the website in the manner and for the purposes indicated in this Personal Data Pr otection Policy.

You may revoke any authorisation at any time by contacting the website.

Applicable Law

The legislation applicable to this LEGAL NOTICE shall be Spanish law, and the competent jurisdiction to hear any claims that this website may raise shall be that of the courts that correspond to the province of the website, and the user expressly waives any other jurisdiction that may correspond to him/her.

Web content and links

The links contained in this website may lead to third-party web content. The purpose of these links is solely to facilitate your search for resources that may be of interest to you on the Internet. However, these pages do not belong to the website, nor does it revi ew their contents and therefore assumes no responsibility for the content, information or services that may appear on these sites, which are for information purposes only and in no case imply any relationship between the website and the persons or entities holding such content or owners of the sites where they are located. Nor can the website be held responsible for the operation of the linked page or for any possible damage that may arise from accessing or using the same.

Links to the website must respect the following conditions:

  • The establishment of the link does not imply any type of agreement, contract, sponsorship or recommendation by the website of the page that makes the link.
  • The website on which the hyperlink is established shall not contain information with content that is unlawful, discriminatory, contrary to commonly accepted ethical principles or contrary to public order, nor shall it contain content that infringes the rights of third
  • The website may request the removal of a link to its website, without giving any reason. In such a case, the page that has made the link must immediately remove it, as soon as it receives notification from the website.
  • The website is in no way responsible for, nor does it guarantee, the quality, accuracy, reliability, correctness or morality of  the content or services that the hyperlink establishment may The user assumes sole responsibility  for any  consequences, damages or actions that may arise from accessing the hyperlinked website.
  • The web page on which the hyperlink is established may not contain any brand, name, logo, slogan or other distinctive signs belonging to the website except those signs that form part of the hyperlink itself.

Intellectual and industrial property

All the elements that make up the website, as well as the structure, design, source code, logos, brands and other distinctive signs that appear on it, are the property of the website or its collaborators and are protected by the corresponding intellectual and industrial property rights.

The images and other graphic elements contained therein are also protected by the corresponding intellectual and industrial property rights.

The website expressly prohibits framing or the use by third parties of any other mechanisms that alter the design, original configuration or contents of our portals.

The use of the contents must respect its particular licensing. Therefore, its use, reproduction, distribution, public communi cation, transformation or any other similar or analogous activity is strictly prohibited without the prior and express authorisation of the website.

With regard to the mention of third party products or services, the website recognises the corresponding industrial or intell ectual property rights in favour of their owners, and their mere mention or appearance on the website does not imply the existence of rights or any responsibility whatsoever for them, nor does it imply any endorsement, sponsorship or recommendation.

Responsability

The website does not guarantee the non-existence of errors in access to the website, in its content, nor that it is up to date, although it undertakes to make every effort to avoid, correct or update them, as the case may be.

Both access to the website and the use that may be made of the information contained therein is the exclusive responsibility of the user.

The website accepts no responsibility for possible security errors that may occur or for possible damage that may be caused to the user’s computer system (hardware and software), files or documents stored therein, as a result of the presence of a virus in the user’s computer used to connect to the services and contents of the website, the malfunctioning of the browser or the use of non-updated versions of the same.

The website is not responsible for the information and content stored, including but not limited  to, in forums, chats, blogs, comments, social networks or any other medium that allows third parties to publish content independently on this website.

However, in compliance with the provisions of the LSSI, the website is available to all users, authoriti es and security forces, actively collaborating in the removal or blocking of all content that could affect or contravene national or international legislation , the rights of third parties or morality and public order. In the event that you consider that there is any content on the website that could be susceptible to this classification, please contact the website.

The website is not responsible for the replies made through the different e-mail addresses that appear on its website, and therefore under no circumstances can any binding legal effect be derived from them.

Updated: 13-4-22